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Resetting Password

If you forgot your login password to log into the Configuration Manager, you can reset the password. Following a password reset, you receive an email communication with a temporary reset password. The reset password is your gateway to change the password. When you login with the reset password, you will be prompted to change the password. The changed password takes effect from the next login session. The login fails if you do not change the password.

To reset the password:

  1. Click Forgot Password in the login screen.

    You are prompted for the Login ID.

  2. Enter the login ID and click Continue.

    A message indicates that the reset password is communicated to your email Id instantly.

  3. Retrieve the temporary reset password from the email communication.
  4. Log in to the Configuration Manager with the reset password.

    You are prompted to change the password.

  5. Enter a new password and click Change.
    The changed password takes effect from the next login session.

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