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NetSuite Single Sign-On

NetSuite Single sign-on (SSO) allows a user of NetSuite CRM to enter Virtual Contact Center via NetSuite website eliminating the need to remember or enterVirtual Contact Center user credentials.. The user presents the authentication information only once per session. NetSuite Single Sign on eliminates the need for a separate sign in to the Agent Console.

Benefits

Limitations

We can associate only one Virtual Contact Center tenant with each Virtual Contact Center a Suitebundle. Contact 8x8 professional services for the available workaround.

Requirements

You must have NetSuite SSO enabled for your NetSuite account to proceed with the installation. In order to enable the SSO, contact the NetSuite support team at www.netsuite.com.

To learn how to install and configure NetSuite SSO, refer to NetSuite SSO Installation Guide.

 

See Also

 


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