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Configuring Support Centers

As an administrator, you can create a new Support Center or configure an existing one in Configuration Manager.

To create or configure a Support Center:

  1. In the Configuration menu click Support Center.

    Figure 114: Support Center page

  2. In the list of Support Centers:
  3. If you click to add a new support center or edit the existing one, the Virtual Contact Center displays the following tabs:

     

    See Also

 


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