You are here: Configuring Account and Tenant Profiles > About Tenant Dial Plans > Types of Dial Plans

Types of Dial Plans

The Virtual Contact Center offers two types of dial plans:

You can configure multiple custom dial plans. You can activate only one dial plan per tenant at a time.

Virtual Contact Centerreports present dialed numbers in standard international format.

North American Numbering Plan (NANP)

The North American Numbering Plan identifies various calling number patterns and applies the following treatment to user dialed numbers:

 

See Also

 


Send us your Feedback