Enriching FAQ Content

You can add images, or files to an FAQ response with just a few clicks.

To embed images in an FAQ response:

  1. Click the image link from the rich text panel.
  2. At the prompt for URL, specify the URL location of the desired image.

    Note: Image should be hosted on a web server.

    The image gets inserted in the FAQ response.

To attach files:

  1. Click the Attachments tab in the FAQ definition.
  2. Browse and upload files stored locally.

See Also

 


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