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Description - Inserting a Signature

You can create elaborate HTML formatted signatures to be rendered in the email notifications sent to customers by creating a signature in your profile, saving it, and inserting in the Description field of notification emails.

To create a signature:

  1. Click My Profile in the navigation bar.
  2. Create a signature using HTML tags and save in your profile.

To insert a signature:

  1. In the Notification tab, place the cursor in the Description field where you wish to insert signature.
  2. Click Insert Signature. Your HTML formatted signature gets inserted in the email content.

    Figure 71: Create case, Notification tab, Inserted signature

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