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this is a paragraph - this is Arial 8.5.You can transfer a live chat back to the same queue or another queue in just a few clicks. During a chat, the gives you the visibility to other chat queues. Simply select the queue and click Transfer. The chat terminates on the first agent and transfers to an agent available on the second queue.

 

This is Calibri - size 9. You can transfer a live chat back to the same queue or another queue in just a few clicks. During a chat, the g gives you the visibility to other chat queues. Simply select the queue and click Transfer. The chat terminates on the first agent and transfers to an agent available on the second queue.

 

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