STEP 3: Installing 8x8 Contact Center App

Installing 8x8 Contact Center app is simple and quick.

  1. Log in to your Zendesk administrator account.
  2. Navigate to Zendesk market.
  3. Select 8x8 Contact Center app.

  1. At the prompt, enter your Virtual Contact Center tenant URL. For example: vcc-na8.8x8.com
  1. Click Install.

    Once the app is installed, 8x8 app icon appears in the header bar.

  1. Click the app icon to bring up the Virtual Contact Center – Agent Console.

See Also

 


Send us your Feedback