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More Enhancements

The following enhancements are added to this release.

Improved Application Top Bar

The top bar is configured to decrease the application load time. It also has a link to the new Co-browsing feature.
See Co-browsing for more information.

Added Google Translation Logo

Google translation logo is now shown under the chat window in the Agent Console. When a customer sends a chat in a language that is not supported by tenant, the auto translations is turned and the Google Translation logo appears in the Agent's chat window. The logo appears only the first time during an interaction. On the chat log, the Google Translation appears on a single line without the logo.

 


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