- Ability to create scripts independent of channels
- Ability to assign a script to multiple channels
- Ability to organize scripts by media such as phone, email, and chat
- Ability to copy content from an existing script. Any changes to the existing script does not reflect in the new script.
- Ability to link the new script to an existing script. Any changes to the existing script automatically reflects in the new script.
- Reduced time spent on creating scripts by copying or linking to an existing script. Copy or Link to is only associated with the content of the script and does not affect the properties of the new script.
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