Enhanced NetSuite Integration

Single Sign-on (SSO) allows a user of NetSuite CRM to enter Virtual Contact Center via NetSuite website. The user presents the authentication information only once per session.


Configuring NetSuite Integration

Setting up NetSuite for Single Sign-On integration with 8x8 Virtual Contact Center requires you to:


To Uninstall NetSuite SSO

To uninstall the NetSuite SSO:

  1. Navigate to Customization > SuiteBundler > Search & Install Bundles > List.
  2. Locate the 8X8 Virtual Call Center from the list.
  3. Move your mouse over next to the 8X8  Virtual Contact Center.
  4. Click Uninstall.
  5. Refresh the screen to update.




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