Enhanced NetSuite Integration

Single sign-on (SSO) allows a user of NetSuite CRM to enter VCC via NetSuite website. The user presents the authentication information only once per session.


The reasons for revising our SSO with NetSuite are as follows:

- iframe is not supported in the new release—The 8x8 VCC appears on a separate window.
- Single Sign-On is the only option for new customers. The existing customers cannot go back to non-SSO once they choose SSO.


You can associate only one Configuration Manager tenant per VCC bundle. For workaround contact 8x8, Inc. professional services.


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