Regus Documentation and Resources
Welcome to Regus | 8x8 Support
Troubleshooting Request Form
Please complete the following information:
Centre Number
Order Date
Please investigate the following reported issue for user from this company as detailed below:
Company Name
Billing Reference Number
Details of incident to be investigated:
Services Affected:
Deskphone(s)
Softphone(s)
Mobile App(s)
Switchboard
Numbers affected
Date & Time of Incident
Description of issue experienced:
Call Direction
Remote Phone Number
Deskphone Troubleshooting Checklist (check all that have been completed):
Plug the phone into the wall port (LAN cable only)
Verify that the phone is on and has power (screen on)
Submit