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FAQ

Videos and other educational tools will be available over the course of this quarter that will help educate your sales team on the use of the new application.

How do I clear my browser cache?

How do I allow pop-ups in my browser?

Ensure that browsers are set to allow pop-ups. To check whether your browser allows pop-ups from 8x8, place an inbound call to an agent.

How do I add URLs as trusted domains?

Check with your IT administrator to see if your company has blocked the URL domain for the 8x8 cluster. Your company's IT may have configured the router or changed the registry to block some websites. If so, you must allow or add the 8x8 URL domain https://voapi.8x8.com.

 


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