Rate Call Quality
By default, after the end of a call lasting more than 10 seconds, a prompt comes up to rate the quality of the call.
In one tap, you can rate the quality of the call on a scale of one to five stars, or choose to dismiss future prompts. You can easily choose to disable or enable these prompts in Settings as well.
Note: Upon encountering an issue, you can shake your device at any time while in the app to send a debug log to 8x8. At the prompt, tap Submit to send the log.
To disable or enable call quality prompts:
- Tap to open the main menu.
- From the main menu, select Settings.
- To disable call quality prompts,
clearthe Prompt to Rate Calls check box.
To enable call quality prompts,
selectthe Prompt to Rate Calls check box.