Use group chat

Important: Depending on your organization's requirements for the 8x8 Virtual Office desktop app, you may have access to Team Messaging or to group chat.

Let’s say you want to send a chat message to all members of your team, rather than sending one at a time. Using your company contacts, you can form a group chat of three or more people to streamline your communications in the 8x8 Virtual Office desktop app.

To start a group chat:

  1. From the Messages tab or Contacts tab, select a contact to chat with.
  2. In the chat, click the More icon next to the contact's name to open a drop-down menu.
  3. From the drop-down, select Add people to bring up your contact directory.
  4. In the contact directory that opens, type in or select the contacts you would like to add.
  5. Once you are finished, click Done to form and open the new group chat.