To change your chat window settings, you must first switch to the classic interface of the 8x8 Virtual Office desktop app. You can only access settings in the classic interface as a Virtual Office Classic user.
Note: Starting with version 6.0 of the Virtual Office desktop app, Classic Mode is no longer supported.
Note: As a user of version 5.9 or older of the Virtual Office desktop app, you can only access Classic Mode if your organization is a Virtual Office Classic customer. If your organization has requested to disable Classic Mode access (or is an X Series or Virtual Office Editions customer), Classic Mode is not available.
Note: Chat window settings only affect messaging in the classic interface.
To customize your chat experience as a Virtual Office Classic user:
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