Access contacts

To access your contacts in the 8x8 Virtual Office desktop app, open the Contacts tab and access specific types of contacts under different sections:

Section Description
Favorites Company and personal contacts marked as favorites from the app.
Company Contacts from your company phone system.
My Contacts Personal contacts created in the app.

To access a specific contact, you can scroll through the relevant contact list, or:

Sort company contacts

Let's say you only communicate with colleagues in your department or location, or that you want to group all company contacts by their department or location, rather than alphabetically by name. You can change the sort order for your company contacts directly from Contacts > Company.

To sort company contacts:

  1. Go to Contacts > Company.
  2. Just above the list of contacts, click the Sort icon to open a menu.
  3. In the menu that opens, you can:
    • Sort all contacts by name in alphabetical order.
    • Sort contacts by department in alphabetical order.
    • Sort contacts by location in alphabetical order.
    • Display only contacts in your department.
    • Display only contacts in your location.