What's New in the Virtual Office Desktop App 6.6 Release?

We have introduced the following enhancements and changes in the 8x8 Virtual Office desktop app 6.6 release:

For details on features introduced prior to this release, see our list of previous releases.

Ability to Enable Automatic “Away” Presence Status

If your work is confined to the office and there is no need for mobility in your business tasks, you can now enable your presence status to automatically show as Away to your colleagues when you are inactive at your desktop for a certain amount of time. This enables you to let your colleagues know more accurately when you can be reached.

Note: If you are also logged in to the Virtual Office mobile app, your presence cannot switch to Away automatically if you enable this setting, as being mobile means you are always reachable.

To specify the time after which your status changes to Away, including 5 minutes, 15 minutes, or never, go to Settings > Status > Auto-away. By default, auto-away is set to Never.

For details, see our content on using presence statuses.

Enhanced Visibility for App Notifications on Windows

Do you find yourself missing Virtual Office notifications due to your setup on Windows? Now, you no longer need to worry about missing communications from your colleagues if:

Regardless of the above, when you receive a Virtual Office notification, the Virtual Office application icon in your taskbar now appears and flashes to indicate that you have an important pending communication!

In addition, you no longer need to worry about notifications showing and disappearing while you are looking away from your computer; the taskbar icon for the Virtual Office desktop app now continues to flash until you bring the app in focus and acknowledge the communication.

Enhanced Application Version Details

When you check which version of the Virtual Office desktop app you are running, you now also see whether you are running a pre-release version of the app! To see this information under Virtual Office > About Virtual Office in the top menu, you must be on a pre-release update channel.

Enhancements to Meetings and Calls

The following enhancements apply to your experience in the Meetings tab, and how your meetings interact with calls.

Introducing Meeting Subtitles and Transcripts

Do you want to quickly scan through what was said in a meeting without sitting through a full-length recording, or do you find it difficult to hear what is spoken while you’re in a meeting? You now have the ability to see real-time subtitles for a meeting, and then view a transcript that contains all subtitles generated during the meeting.

Note: At this time, only English is supported for subtitles and transcripts.

Note: This enhancement applies to Virtual Office or Standalone users of 8x8 Video Meetings. To learn more about meetings, see which meeting experiences are offered by 8x8.

For details, see our content on viewing subtitles and accessing transcripts for 8x8 Video Meetings.

Initiate Real-Time Subtitles

During a meeting in Virtual Office, or in your 8x8 Video Meetings Standalone app, click the Start subtitles icon to view real-time subtitles of what people say in the meeting.

As long as one or more participants are viewing real-time subtitles, the subtitles are recorded in a transcript, indicated by a TR icon in the upper-right corner of the meeting screen. Even if a transcript is already being generated, all participants who want to see subtitles in real time must click the Start subtitles icon for themselves.

Once a meeting with subtitles enabled ends, participants can go to Recents in the Meetings tab, select the meeting, and click Transcription to access a copy of the meeting’s speech transcript for quick reference!

Notes:
-If a meeting did not have subtitles enabled, participants are not able to access a post-meeting transcript.
-Only portions of the meeting with subtitles enabled are visible in the speech transcript; if subtitles were stopped and later restarted, any speech not captured by the subtitles is not recorded in the transcript.

Ability to Track Meeting Speaker Time

If you’re a meeting presenter or organizer and want to ensure that everyone had adequate time to present their ideas in a meeting, you can now open the details of a recent meeting and check how long each participant spoke. To view meeting speaker stats, go to Recents in the Meetings tab, select the meeting, and click Speaker stats to view the speaking time for all participants!

Note: Speaker stats are only recorded for participants who joined meeting audio.

Note: This enhancement applies to Virtual Office or Standalone users of 8x8 Video Meetings. To learn more about meetings, see which meeting experiences are offered by 8x8.

Ability to Share Video and Screen Simultaneously

In a meeting, you now have the ability to share your camera video and your on-screen content at the same time! When you share your video and your screen, your on-screen content appears in the main portion of the meeting window, with your camera video visible to participants in a floating tile in the corner of their screen.

Note: This enhancement applies to Virtual Office or Standalone users of 8x8 Video Meetings. To learn more about meetings, see which meeting experiences are offered by 8x8.

For details, see our content on sharing video and sharing on-screen content in 8x8 Video Meetings.

Enhanced Notification Privacy during a Meeting

While you’re sharing your screen in a meeting, you no longer have to worry about attendees seeing potentially-sensitive information in your notifications for Virtual Office!

If you are in a meeting when an on-screen notification pops up for an incoming communication, you now see a “New Notification” message instead of a text preview.

While not in a meeting, you see a text preview in your notifications.

Note: This enhancement applies to Virtual Office users of 8x8 Video Meetings. To learn more about meetings, see which meeting experiences are offered by 8x8.