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Verify Your Emergency Address

If you dial an emergency number, you can control how it is routed from your settings in the 8x8 Virtual Office desktop app to better alert emergency services to your location.

As an X Series or Virtual Office Editions User

If your organization is an X Series or Virtual Office Editions customer, you can access your settings under the Settings tab. A few additional settings are available via Account settings.

To configure your emergency address:

  1. In the Settings tab, go to Account settings to open your account settings in a browser page.
  2. Under Emergency address, open the drop-down menu to:
  3. When you are finished, scroll down to the bottom of the page, and save your changes.

As a Virtual Office Classic User

If your organization is a Virtual Office Classic customer, you can access some of your older settings under Account settings in the Settings tab.

To configure your emergency address:

  1. In the Settings tab, go to Account settings to open your account settings.
  2. Under the E911 tab, you can:

 


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