Disable automatic login

When you log in to Salesforce, the app launches automatically by default. If you wish to launch it manually, you can disable the automatic login setting in the Agent Profile.

  1. In the Control Panel, select Profile from the Window menu.
  2. In the External Setup, clear the Auto login for Single Sign On check box.

    Disabling the automatic login requires you to initiate the app manually by clicking the link to log in to 8x8 Contact Center.