Configure Version 1.0 of integration for Salesforce in Salesforce Lightning

Installing the Virtual Office for Salesforce Lightning requires you to walk through the following steps:

Welcome to 8x8 Contact Center integration with Salesforce Lightning! Once you have enabled Lightning in Salesforce as a developer or administrator, you can install and configure the integration. Enabling the 8x8 Contact Center app for Salesforce Lightning requires you to import a new XML, install the updated integration, add users, and create a new Lightning app for 8x8 Contact Center.

Note: Only a developer or administrator in Salesforce can enable Lightning for their organization and then install 8x8 Contact Center for Salesforce; after this, all users with permissions can access Salesforce Lightning and use 8x8 Contact Center for Salesforce.