The L'application mobile Virtual Office allows you to make calls using direct dial, the contacts list, or the call log list. Once you are in a call, you have access to call management controls.
Note: The L'application mobile Virtual Office allows 8x8 extension-to-extension dialing from your device. If your company's phone system has Cross-Site Dialing enabled, extension users within the company can call or chat with one another, surpassing geographical barriers using global extension-to-extension dialing. This eliminates the need for complex extension dialing rules. You can simply tap a contact from the Contact de l'entreprise and call your coworkers in the same office, or in another city or country. Cross-Site Dialing is enabled for all employees of a company by the Gestionnaire de comptes administrator.
Note: Cross-Site Dialing is only applicable to enterprise customers with multiple PBXs and branches.
If you commonly call an organization such as a large office or pharmacy, you are familiar with that organization's IVR menu: "For sales, press 1. For billing inquiries, press 2. To return to the main menu, press *..."
You can save the organization number as a personal contact, and append your IVR choices to the saved number in order to save time.
Note: You can also add pauses to calls without saving a new contact by holding down the * , key in the L'application mobile Virtual Office dialer.
To receive calls:
If you are logged in to the L'application mobile Virtual Office on your device but outside of the app, your device displays a notification to notify you of a new Virtual Office call.
Note: By default, the option to unlock the device screen on an incoming call is enabled.
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