Virtual Office Mobile App 6.4 for iOS - What's New?

• Improved battery performance
• Improved audio quality
• Fewer missed calls
• Compatible with iOS 10

• German language localization is available based on device settings.
• Improved audio quality during poor network connections.
• Improved performance in the call log, voicemail, fax, and IM/SMS screens.
• Changed behavior in Conférences Virtual Office: Content sharing is available from the L'application de bureau Virtual Office, but can be viewed from the L'application mobile Virtual Office.

• French language localization (French and Canadian) is available based on device language settings.
  
• The date (month/day/year and day/month/year order) and time (AM/PM and military time) in your L'application mobile Virtual Office are formatted based on device location settings.
• Access cross PBX directory, check presence, send messages, and make calls to company contacts using global extension-to-extension dialing.
  You can simply tap a contact from the Contact de l'entreprise and call your coworkers located in the same office, in another city, or another country.

  Note: Cross-Site Dialing is only applicable to enterprise customers with multiple PBXs and branches.

• Added optional one-click user call rating prompts for calls lasting more than 10 seconds.
  You can easily choose to disable or enable these prompts in Settings.
  
• Allow dialing pauses, and pluses for international numbers from the L'application mobile Virtual Office dialer by holding down the relevant keys.
  

• Shake your device to submit a debug log and feedback.
  A confirmation prompt will appear. The prompt is automatically dismissed after 5 seconds if you do not tap Send Feedback or Dismiss.
  
• Show contact presence in Call Log, Voicemail, SMS and IM, and Fax screens in addition to Contacts.
• Search contacts by Job Title, Location, or Department in addition to first or last name.
• SMS and IM can be searched either by contact or by content.
  Matching text is highlighted.
  
• Added confirmation prompt before deleting SMS or IM thread.
  Swipe the message thread to the left to delete, and the prompt will appear.
  
• Able to edit phone number while dialing. Tap to place the cursor, and backspace using the button by the dialing field.
• Avoid lengthy voice menus by including your voice menu choices with frequently-called phone numbers.
  Add * and # to your phone numbers.
• App Store rating prompt simplified.
  
• Virtual Meeting web conferencing (Beta) is available.
  Email [email protected] to request preview access.

• Improved call connectivity when transitioning between Wi-Fi and cellular connections.
• Ability to share debug logs via email and messaging. From the menu, go to Help > Log File for logs. You can share this log for debugging.
  Click here to learn more.
  
• Updated voicemail offers a new experience and improved playback.
  
• Ability to share faxes and voicemails via email, messaging, and other applications.
  
• A call from another extension user on the PBX shows the extension number instead of the DID.
  This helps identify internal and external calls easily.
• Offers a new user terms and conditions.
• Automatically plays voicemail when selected from the list.
• Prevents entering emojis in IM and SMS messages.

• New simplified navigation design.
• Improved display on iPhone 6 and 6+.
• Call quality reporting: Ability to track quality of calls handled by the L'application mobile Virtual Office using 8x8 Virtual Office Analytics.
• HD voice (Pending PBX support): The high definition voice offers premium call quality.
• Encrypted Calling: With support for encrypted calling, you can now enjoy better call quality without compromising on security.
  Contact 8x8 to purchase this premium feature.

In previous releases, the L'application mobile Virtual Office introduced the following features:

• Save Contacts to New Favorites Tab: Save your frequently used contacts to the Favorites tab for the quick access.
  Refer to Favorites for more details.
• Filter Company Contacts by Group: Group company and personal contacts by tags such as Department and Location.
  By default, the option is disabled displaying company and personal contacts as a flat file. Refer to Grouping Contacts for more details.
• Create Personal Contacts in the Contact de l'entreprise: Create new personal contacts and add them to the Contact de l'entreprise from the Company tab.
  Click here for details.
• New Login Screen: The L'application mobile Virtual Office has a new login screen consistent with the L'application de bureau Virtual Office and Virtual Office : application en ligne.
  Refer to Login for more details.
• Away Presence Status: Your status automatically changes to Away if you are logged in but inactive for a specified time.
  You can change your status to Away manually, but still receive calls on your phone. Refer to Presence Management for more status options.
• SMS: Send instant text messages from your business phone number to clients, personal contacts, and co-workers using SMS and IM services from 8x8 Virtual Office.
  For details, click here.
• Cellular Call Mode for Better Call Quality: With Cellular Call Mode, you can handle inbound and outbound calls over the cellular network and experience better call quality and call connection.
  On launching the upgraded version, you are automatically prompted to set up your preferred call mode.
  
  To change your call mode settings, follow the on-screen prompts.
  Click here for benefits and limitations of using mobile data network and cellular network.

  On your iOS device, you must enter the cell phone number manually.