Access the 8x8 Billing portal

To manage your 8x8 Cost Center bills, you first log in to your 8x8 Billing portal.

  1. Go to https://sso.8x8.com/sso/login.
  2. Enter your login credentials and click Login. The application panel launches.
  3. Click My 8x8. The 8x8 Billing portal launches.
  4. From the top navigation menu, select Billing > Cost Center Management.

Opt in to the 8x8 Cost Center

Every new mid-market or enterprise customer is assigned to a Cost Center by default. When you log in to the Billing portal, you must first opt in or enable your Cost Center. You then select the type of Cost Center and billing option in order to set up a cost center.

To opt in to the Cost Center:

  1. In the 8x8 Billing portal, go to Billing > Cost Center Management from the top navigation menu.
  2. For Cost Center Opted In, select:
    • Yes: to enable billing via Cost Center. This option is selected by default.
    • No: to opt out of the Cost Center and receive a single invoice without a Cost Center for your payment. If disabled, the Cost Center setup and Cost Center assignment tabs are disabled.
  3. Click Save.

Select the type of Cost Center

After you enable your Cost Center, you must select the type of Cost Center. The 8x8 Cost Center can be of two types: Site Based and Independent.

To select the type of Cost Center:

  1. In the 8x8 Billing portal, go to Billing > Cost Center Management from the top navigation menu.
  2. For Cost Center Type, select:
    • Site Based: The Cost Center bills are mapped to sites to track the cost. Sites can only be created in the 8x8 Admin Console and appear here in the 8x8 Billing portal. Use Site Based Cost Center to edit the sites.
    • Independent: The Cost Center bills are mapped to services manually assigned to the Cost Center independent of sites. You can create and edit sites both via 8x8 Billing portal templates and 8x8 Admin Console.
  3. Click Save.

Select the Cost Center Based Billing

After you opt in to the Cost Center and select its type, you must select the Cost Center Based Billing option to determine your billing options.

To select the Cost Center Based Billing:

  1. In the 8x8 Billing portal, go to Billing > Cost Center Management from the top navigation menu.
  2.  For Cost Center Based Billing select:
    • Yes: to generate multiple bills based on the cost center set. For multiple cost centers, you receive multiple bills.
    • No: to set up a single consolidated bill for all your defined cost centers. This option is selected by default.
  3. Click save.
    The Cost Center Based Billing is saved successfully.