Select the 8x8 Cost Center billing contact

The 8x8 Cost Center's default billing contact is the primary contact for your Cost Center account. Administrators can view or change the 8x8 Cost Center's billing contact by logging in to the 8x8 Billing portal.

To view or change the default billing contact:

  1. Go to https://login.8x8.com.
  2. Enter your login credentials and click Login. The application panel launches.
  3. Click My 8x8. The 8x8 Billing portal launches.
  4. In the 8x8 Billing portal, open Billing > Cost Center Management from the top navigation menu.
  5. Navigate to the Cost Center Setup tab.
  6. View the Default Billing Contact.
  7. To modify the billing contact, click to edit. You can select another contact from the existing contacts. The primary contact is usually the name of the user or the Cost Center’s account holder.

  8. Click Save if you have made any changes. A green message box appears indicating you have saved successfully.

Select the 8x8 Cost Center payment method

The 8x8 Cost Center's default payment method is the primary option selected for payment on your Cost Center account. Administrators can change the Cost Center's payment method by logging in to the 8x8 Billing portal.

To view the default payment method and change the primary option:

  1. In the 8x8 Billing portal, open Billing > Cost Center Management from the top navigation menu.
  2. Navigate to the Cost Center Setup tab.
  3. View the default Payment Method. The default payment method is the credit card on the Cost Center account saved when setting up the account.
  4. To change the default payment method or add a new credit card, go to Billing > Payment Methods and click Make Primary for the payment option of your choice.

Note: You can add more payment methods by clicking Add Payment Method at the bottom of the page.