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Virtual Office Online App Overview

In addition to providing a secure login to the Virtual Office Softphone, the 8x8 Virtual Office online app also offers key unified communication features such as presence management, video chat between your employees, and access to your Virtual Office and Virtual Office Pro services.

Log In

The Virtual Office online app ensures that only individuals with an account login and password can access their Virtual Office services.

To log in to the Virtual Office online app and Virtual Office Softphone:

  1. Go to http://virtualoffice.8x8.com.
  2. In the Sign In box, enter your 8x8 login and password.

    Note: If you don’t know your login and password, you can retrieve it using the Forgot Password link. You will need your registered email address to retrieve and reset your login.

  3. Enter your password and click the Login button.
  4. When prompted, click Allow to enable Adobe Flash Player (a required element for this application.)

The Virtual Office online app dashboard appears, with your name, number, and extension displayed in the top-right corner of the screen.

Note: The Virtual Office online app uses AES-256 with RSA-1024 encryption technology.

Obtain Your Username and Password

Your options to get your username and password are:

  1. Ask your phone system administrator for your 8x8 username and password.
  2. Check your Virtual Office-related email for any extension updates.
    Sample subject line: Extension 101 has been changed. The email contains your 8x8 username and password.
  3. Use your Virtual Office extension phone number (format (555) 555-5555) along with your 8x8 password to log in to the Virtual Office online app.

Note: If your phone system administrator has provided you with an 8x8 username and password, you can retrieve both by using the Forgot Password feature.

 


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