The Virtual Office Softphone allows you to view your caller ID, or the other party’s caller ID, if available. You can also view the status of your call.
To access your call information:
Under the Status column under Active, you can see the following call statuses:
|Dialing||You are calling the other party.|
|Ringing||The other party is calling you.|
|Connected||You are connected with the other party.|
|On Hold||You have placed the other party on hold. The other party still sees Connected, and hears hold music.|
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