You can access your Virtual Office voicemail directly from the Virtual Office mobile app, or by dialing in from any extension in your phone system.
To access and manage voicemails from the app:
To access and manage voicemails via phone:
In addition to accessing voicemail through the Virtual Office mobile app, you can dial in from any extension in your phone system to access your voicemails or change your voicemail greeting.
For details on navigating the voicemail menu, you can view the 8x8 Voicemail Quick Reference Guide.
There are two reasons your calls might be going to voicemail:
You may not be hearing your Virtual Office notifications for one of the following reasons:
If you want to clean up your voicemail list in Virtual Office, you can delete voicemails individually or in bulk. Voicemails deleted from the Virtual Office mobile app are also deleted in the Virtual Office desktop app.
To delete voicemails:
The first time you open the Calls tab, you see a description of how you can manage voicemails and call logs individually or in bulk.
To delete an individual voicemail, swipe the desired voicemail to the left, and tap the Delete icon that shows up to confirm.
To delete multiple voicemails in addition to the selected voicemail, swipe one of the desired voicemails to the right, select additional items in the list to delete, and tap Delete to confirm.
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