You can view and manage all your faxes under Fax in the More tab. In addition to viewing sent and received faxes, you can see at a glance if a fax sent from the Virtual Office desktop app was canceled or failed to reach the intended recipient.
When you first install the Virtual Office mobile app, you receive a prompt asking to allow the application to send you device-based notifications. If you decline the prompt, notifications are disabled by default; you can enable notifications again by opening the More tab and going to Settings.
If you do not see notifications despite being logged in, go to your device settings to enable notifications. You can then fine-tune your notification preferences from within the app.
Note: In order to stay up-to-date on communications in Virtual Office, it is highly recommended that you enable notifications on your device.
To enable notifications on your device:
To manage notification settings in Virtual Office:
Note: In order to see notifications in real time, you must be logged in to the Virtual Office mobile app on your device. If you are logged out of the Virtual Office mobile app, notifications are only visible once you log back in.
You may not be hearing your Virtual Office notifications for one of the following reasons:
You can easily mark some of your faxes as read or unread from your list of faxes.
To mark faxes as read or unread:
Want to share a Virtual Office fax while away from your computer? You can share a fax from the Virtual Office mobile app without having to switch over to your desktop.
To share faxes:
Let's say you want to delete faxes to keep your fax list free of clutter. You can easily delete a fax in the Virtual Office mobile app, erasing it from both the Virtual Office mobile and desktop apps.
To delete faxes:
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