Access Message History

When you send messages to contacts or external numbers in Virtual Office, the messages become available for you to review in a convenient list of recent chats in the Messages tab.

To access your message history:

  1. Open the Messages tab to bring up your list of chats.
  2. To access your message history with a specific user or group, click the desired chat in the list to view your messages.

To create personal contacts from message history:

If you frequently communicate with a number outside of your company contacts, you can create a personal contact directly from a message.

  1. Go to Messages.
  2. Hover over the desired message, and then click the More icon that appears to open a drop-down menu.
  3. From the drop-down, select Create new contact to start creating a new contact; the number and Caller ID (if one exists) are automatically filled in.
  4. Enter the contact details.
  5. When you are finished, save your changes. The personal contact now shows up under Contacts > My Contacts.

 


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