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Set up Your Caller ID Profile

The 8x8 Virtual Office desktop app allows you to display your name and/or number when making calls. You can also block your outbound caller ID.

To set up your Caller ID profile:

  1. Click from the bottom toolbar.
    OR
    Select Virtual Office >Settings from the Virtual Office desktop app menu.
  2. Go to My Services.
  3. Scroll to External Caller ID.

To block your outgoing caller ID:

  1. Click the arrow next to your Caller ID number.
  2. Select Anonymous from the list.
  3. Click Save.

To pick a caller ID number:

  1. Click the arrow next to your Caller ID number.
  2. Select a number from the drop-down list.
    You can change your extension to any number available to you for your outbound caller ID number.
    If you want to keep your caller ID private, select Anonymous.
  3. Click Save.

To display a caller ID name:

  1. Next to Calling As, enter your name.
    If you select Anonymous for your Caller ID, your display name will show up as Anonymous.
    Changes take effect immediately.
  2. Click Save.

 


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