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Install and Log In

Once you install 8x8 applications, logging in is quick and simple. You can log in using your 8x8 credentials or via Single Sign-On (SSO) from your company's preferred identity management system:

Install the Virtual Office Desktop App

You can access 8x8 Virtual Officevia:

Log in Using 8x8 Username and Password

  1. Log in to the Virtual Office desktop app.
  2. Enter your 8x8 username and password, and click Login.

If you wish to avoid entering the credentials every time you launch the application, select Remember Me in the login screen. The application remembers your password for automatic authentication every time you launch the application.

Note: The Remember Me feature retains the credentials only if you exit the application under the Virtual Office menu. If you log out of the application, you must enter the credentials for re-authentication.

Log in Using SAML SSO

  1. Launch the Virtual Office desktop app.
  2. In the login screen, click Use Single Sign On.

    The SSO login prompt opens.
  3. Enter your 8x8 username or company email for validation.
  4. Click Continue to view your SSO options.
  5. From your options, select Log in using SAML.

    Note: Clicking Clear SSO Setting takes you back to the first login page.

    Your company's identity provider login page opens.

    Note: If you log in using Okta or Centrify, the login page opens in a new browser tab instead of in the application window. Until you log in, the application window reads Login from browser....

  6. Enter the credentials to log in to the identity provider.
    The application launches.

    Note: For consecutive SSO login sessions, you are routed from the custom login page (Step 5).

  7. When prompted, click Allow to enable Adobe Flash Player settings to access your camera and/or microphone.

Log in Using Google SSO

  1. Launch the Virtual Office desktop app.
  2. In the login screen, click Use Single Sign On.

    The SSO login prompt opens.
  3. Enter your 8x8 username or company email.
  4. Click Continue to view your SSO options.
  5. From your options, select Log in using Google.

    Note: Clicking Clear SSO Setting takes you back to the first login page.

  6. If prompted, enter your company Gmail address and password.
  7. Click Allow to grant 8x8 Single Sign-On access to your Gmail profile.

    You are now authenticated to your 8x8 app. The application opens.
  8. When prompted, click Allow to enable Adobe Flash Player settings to access your camera and/or microphone.

 


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