You must have a qualifying 8x8 Virtual Office extension to use the Virtual Office desktop app with Virtual Office Softphone.
Configuration includes, at minimum, assigning a username, password, and E911 address for the given extension. Please contact your phone system administrator if your extension requires configuration, or to request a username and password.
If you are the phone system administrator, you can refer to the Virtual Office Phone System Setup Guide for instructions on setting up your Virtual Office extension and user profiles.
Note: Qualifying extensions are Unlimited Extension, Metered Extension, or Global Extension.
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