When you send messages to contacts or external numbers in Virtual Office, the messages become available for you to review in a convenient list of recent chats in the Messages tab. From chat history, you can create personal contacts from external numbers for convenience, mark a message as read, or hide a conversation from your personal chat history.
To access your message history:
To create personal contacts from message history:
If you frequently communicate with a number outside of your company contacts, you can create a personal contact directly from a message.
To mark messages as read:
If your colleague sent you a message, but discussed it with you in person and cleared up all their questions before you could read the message in Virtual Office, you can simply mark these now-unnecessary messages as read to prevent clutter in your chat history. You can mark SMS messages as well, such as spam or messages mistakenly sent to your number.
To hide conversations from your personal chat history:
If you receive spam messages via SMS, or find that your chat history is cluttered with old messages, you can easily clean up your chat history. If you hide a message, you do not delete it; other people you chatted with still have access to the conversation in their chat history.
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