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Overview: Integrate with Skype for Business

8x8, Inc. provides PSTN calling with business PBX functionality. The close integration between Virtual Office and Skype for Business allows you to work from Skype for Business while taking advantage of the call management and quality of 8x8 Virtual Office, enhancing your calling experience. Via Call with 8x8, call a Skype for Business contact from your contact list or a chat window, or call anyone from the keypad. The Virtual Office desktop app immediately dials out, allowing for a seamless experience. Observe your Virtual Office contacts' presence status from Skype for Business, and coordinate efficiently from a single app.
Virtual Office integration with Skype for Business offers this and much more. For details, refer to Use Skype for Business to Handle Calls.

Important: In order for integration with Microsoft to function, ensure that you are using a version that is compatible with your current version of the Virtual Office desktop app:
-For version 6 of the Virtual Office desktop app, download the respective plug-ins for meetings with Outlook, for calling with Outlook, and for calling with Skype for Business.
-For version 5 of the Virtual Office desktop app, download version 5.0.10 of the Microsoft Integration plug-in, which includes meetings and calling with Outlook, and calling with Skype for Business.

Important: At this time, only organizations that are new Skype for Business customers are upgraded to version 6 of the Virtual Office desktop app, and must install the Skype for Business Virtual Office plug-in. If your organization is an existing Skype for Business customer, you continue to use version 5 of the Virtual Office desktop app, and version 5.0.10 of the Microsoft Integration plug-in.

System Requirements

Install and Set Up

  1. Log in to the 8x8 Virtual Office desktop app on your Windows PC.
  2. Close Outlook and Skype for Business.
  3. Download integration with Skype for Business.
  4. Log in to Skype for Business as normal. If you have the Virtual Office desktop app open, Skype for Business is ready to use Virtual Office as a dialer for calling. You can place calls from your Skype for Business contact list, chat windows, or dial pad, and manage the call via Virtual Office.

 


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