You are here: Configuring Privileges for Dashboards
Configuring Privileges for Dashboards
Virtual Office Analytics is currently offered in three separate bundles:
- Virtual Office Analytics Essentials: Comprehensive set of unique dashboards and reporting options for all extensions in an organization’s 8x8 cloud phone system.
- Virtual Office Analytics Supervisor: Real-time view of all call activity for selected call queues or ring groups within the 8x8 cloud phone system. Get comprehensive call center-quality reporting in a single dashboard view, available on any device.
- Virtual Office Analytics Service Quality: Real-time information about endpoint devices and call quality.
To configure privileges for Virtual Office Analytics:
- Log in to Account Manager.
- Open the Accounts tab.
- Select Dashboard Privileges from the navigation menu on the left to display a list of administrators.
- Select an administrator, and edit to include the dashboard privileges.
- Configure the desired privileges at the extension level, and Save.
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