8x8 Line Keys (also known as Power Keys) offers additional functionality to your phones. It provides powerful call handling and call monitoring abilities using any supported phone with four or more Line Keys. You can take full advantage of the spare Line Keys on your Polycom phones and additional Line Keys added via sidecars. With 8x8 Line Keys, a manager or a power user can handle multiple calls simultaneously and monitor the availability of other users on the same phone system. As a Virtual Office phone system administrator, you can configure Line Keys from Configuration Manager, and push these settings to the Line Keys-enabled extension phone.
To take advantage of 8x8 Line Keys, you must add and configure Line Keys for each user from the user profile. A device that supports Line Keys must be assigned to the user profile and activated. For details, see our 8x8 supported phones for Line Keys.
Note: LAKs, SLAs, and BLFs must be added from the Configuration Manager and pushed to the phone device. Speed Dial keys, however, can be created on both Configuration Manager and phone devices. The updates are communicated both ways.
By going to Line Key configuration in the User's profiles, you can configure and access the following features:
With 8x8 Line Keys, you can configure and setup additional keys on a hardware endpoint or sidecar such as BLFs, SLAs, and speed dials.
See the feature list for 8x8 supported keys below:
|Line Appearance Key (LAK)||
|Busy Lamp Field Key (BLF)||
|Shared Line Appearance Key (SLA)||
|Speed Dial Key||
The 8x8 Line Keys service is supported on all Polycom phones with four or more Line Keys, some Cisco and Yealink devices. See the following lists for the supported phones and the number of line keys:
|Phone||Number of Physical Line Keys on the Device|
|Polycom VVX 150||2|
|Polycom SoundPoint IP 550, 560||4|
|Polycom VVX 300, VVX 301, VVX 310, VVX 311, IP 670||6|
|Polycom VVX 400, VVX 401, VVX 410, VVX 411, VVX 500, VVX 501||12|
|Polycom VVX 600, VVX 601||16|
|Polycom Skyline VVX 250||4|
|Polycom Skyline VVX 350||6|
|Polycom Skyline VVX 450||12|
|Cisco IP Phone 7821||2|
|Cisco IP Phone 7841||4|
|Cisco IP Phone 8811, 8841, 8851, 8861||10|
|Cisco IP Phone 7861||16|
|Sidecar||Number of Keys Supported for Each Sidecar|
|Polycom VVX Sidecar 28-Key (Color)||
|Polycom VVX Sidecar 40-Key (Paper Label)||
|Polycom VVX EM50 Sidecar||
|Cisco IP Phone 8800 Sidecar||
Line Keys can be used:
Line key templates allow you to save time and effort by configuring the Line Keys once and copying it for more users or devices as needed. See how to Set up Line Key Templates.
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