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Install Virtual Office for Zendesk

Installing 8x8 Virtual Office for Zendesk is a one-time task for the administrator. Once installed, the app is available to all Zendesk agents.

To install Virtual Office for Zendesk:

  1. Log in to Zendesk as an administrator.
  2. In the Admin tab of Zendesk, go to Apps > Marketplace.
  3. In the marketplace, search for <8x8 Virtual Office>.
  4. In the search results, select 8x8 Virtual Office to open the app details.
  5. In the app details, click Install.
  6. Once the app is installed, the app is available to agents through a new 8x8 app icon in the header bar.

Note: Refer to the agent guide for details on how agents can use Virtual Office for Zendesk.

 


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