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Record Calls

You can record a call from Virtual Office for Zendesk, and then access recordings from the Virtual Office desktop app.

Note: Before recording a call, please review call recording laws in your region.

To record calls:

  1. While on a call, click Record in the call control panel. Call recording continues either until the call ends, or until you stop the recording.
  2. To stop recording, click Recording.

To access call recordings:

  1. Log in to the Virtual Office desktop app.
  2. In the More tab, go to Recordings.
  3. From the list of recordings, you can review the desired recording.

 


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