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Introduction

The 8x8 Virtual Office for Salesforce Communication Panel gives you control of your 8x8 phone from within Salesforce, allowing you to combine the benefits of Salesforce with the capabilities of Virtual Office.

The application launches conveniently within Salesforce, enabling you to click-to-dial, quickly identify customers based on an inbound call (via records that pop up on an incoming or outgoing call), and improve the efficiency of logging calls. With these records, you can gain full insight into communications with any returning customer, and be prepared to follow up with them whenever they may call.

Features

Using the 8x8 Virtual Office for Salesforce Communication Panel, you can:

Limitations

Requirements

 


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