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Install and Configure the Communication Panel in Classic Mode

Important: For Salesforce administrators only.

Installing 8x8 Virtual Office for Salesforce Communication Panel is a one-time task for the administrator. Once installed, the app is available to all Salesforce agents.

Users with Single Sign-On Requirements

Step 5 and 6 are required if you want to enable Single Sign-On capabilities to your users.

Note: Refer to our agent guide for details on how agents can use the Virtual Office for Salesforce Communication Panel.

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