Note: This version of the integration is no longer supported. For the latest version of this guide, see Virtual Office for Salesforce 3.1.

Install and Configure the Communication Panel in Classic Mode

Important: For Salesforce administrators only.

Installing 8x8 Virtual Office for Salesforce Communication Panel is a one-time task for the administrator. Once installed, the app is available to all Salesforce agents.

Users with Single Sign-On Requirements

Step 5 and 6 are required if you want to enable Single Sign-On capabilities to your users.

Note: Refer to our agent guide for details on how agents can use the Virtual Office for Salesforce Communication Panel.

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