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Install Virtual Office for NetSuite

Installing 8x8 Virtual Office for NetSuite is a one-time task for the administrator. Once installed, the app is available to all NetSuite agents.

To install Virtual Office for NetSuite:

  1. Log in to NetSuite as an administrator.
  2. Go to Customization > SuiteBundler.
  3. Click New.
  4. Search for <8x8 Virtual Office> in the search field to bring up a list of matching apps.
  5. From the list, select the 8x8 Virtual Office 2.0 app with the bundle ID 213367. This is distinct from the older version of the app with a different bundle number.
  6. Click Install.
  7. Once the installation is complete, the app is available to agents.
  8. Note that agents must create a portlet to access the app. Instruct your users to create a portlet to access Virtual Office for NetSuite.

Note: Refer to the agent guide for details on how agents can use Virtual Office for NetSuite.

 


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