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Enable Telephony

Performing any Virtual Office for NetSuite configuration requires that the Telephony tab be visible under Home > Set Preferences. Follow these steps if it is not visible.

To enable Telephony in NetSuite:

  1. Log in to NetSuite as an administrator.
  2. Go to Setup > Company > Setup Tasks > Enable Features.
  3. Open the SuiteCloud sub-tab.
  4. In the Integration Add-Ons section, enable Telephony Integration, and save.


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