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Install Outlook Integration as a User

Before installing the integration, take note of the version you want to install.

Important: In order for integration with Microsoft to function, ensure that you are using a version that is compatible with your current version of the Virtual Office desktop app:
-For any version of the Virtual Office desktop app, download version 6.1 of the plug-in for calling with Skype for Business.
-For version 6 of the Virtual Office desktop app, download version 6.0 of the plug-ins for meetings with Outlook and calling with Outlook.
-For version 5 of the Virtual Office desktop app, download version 5.0.10 of the Microsoft Integration plug-in, which includes meetings and calling with Outlook, and calling with Skype for Business.

Compatibility between the Outlook Virtual Office Meetings plug-in and the Virtual Office desktop app is as follows:

Outlook Virtual Office Meetings plug-in version Virtual Office desktop app version
6.0 6.x, and all currently-active versions of 5.x
5.0.10 All currently-active versions of 5.x

Compatibility between the Outlook Click to Call plug-in and the Virtual Office desktop app is as follows:

Outlook Click to Call plug-in version Virtual Office desktop app version
6.0 6.x, and all currently-active versions of 5.x
5.0.10

6.x or 5.9

Note: If you have previously installed version 5.0.10 of the 8x8 Microsoft Integration plug-in, it continues to work with version 6 of the Virtual Office desktop app. However, if you try to install version 5.0.10 of the plug-in with version 6 of the app already on your computer, you are prevented from installing the Microsoft Integration plug-in.

To prepare for installation:

  1. Close Outlook and Skype for Business on your PC.
  2. Make sure that you have installed the Virtual Office desktop app. If you do not have it, download the application for Windows or for Mac.
  3. If you are a new user, you are ready to install the integration. If you are using an older version of the integration, you must also uninstall your existing version of the plug-in before installing the latest version.

To install integration with Outlook:

  1. Based on which version of the Virtual Office desktop app you are running, download:
  2. Install the downloaded file.

    Note: If you do not have administrator rights on your computer, consult your administrator for assistance.

  3. If you are installing version 5.0.10 of the Microsoft Integration plug-in, you are prompted to select the package components to install from the following options:

    Important: This feature is only available in version 5.0.10 of 8x8 Microsoft Integration, compatible with version 5.9 or earlier of the Virtual Office desktop app.

  4. Once you have selected the components according to what you require or have installed, continue through the installer. You may need to restart Outlook and/or Skype for Business to complete the installation.

 


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