Record Calls

You have the flexibility to record calls on demand during a call. You can initiate, stop, and resume recording any number of times during a call.

Note: Call recording is available based on your subscription.

During a call, click from the call control panel to begin recording.

Access Call Recordings

  1. Log in to the 8x8 Work desktop app.
  2. Navigate to More > Call Recordings. A list of call recordings shows.
  3. From the list of call recordings, choose a recording, and click to play.
  4. You can also download, forward, or delete the call recording.