Install 8x8 Virtual Office Application

Important: For NetSuite administrators only.

Installing 8x8 Virtual Office application is a one-time task for the administrator. Once installed, the app is available to all Desk.com agents.

  1. Log in to your Desk.com administrator account.
  2. Hover over the Customization tab > SuiteBundler.

  3. Click Search and Install Bundles.

  4. Enter 8x8 in the search field.

    A list of matching apps shows up.

  5. From the list, select the 8x8 Virtual Office with the bundle ID 40774.

  6. Click Install.
    Once the installation is complete, the app is available to agents. Agents must create a portlet to access the app.

  7. Instruct your users to create a portlet to access the Virtual Office app.

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