You are here: Step 1: Install the Integration Package

Configure Single Sign-On Integration with Salesforce

Virtual Contact Center now supports Open CTI Integration with support for Single Sign-On access from the native Salesforce environment. Salesforce users can launch 8x8 Virtual Contact Center with just a click while in the Salesforce application, and take advantage of the benefits of integration.

Configuring Single Sign-On Integration

Setting up Salesforce for Single Sign-On integration with 8x8 Virtual Contact Center requires the Salesforce administrator to:


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