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Configure Support Center Greetings

Go to Support Center > Greetings to specify the title and messages displayed on the Support Center home page.

To configure the Greetings:

  1. From the Configuration Menu, open Support Center.
  2. Click or double-click an existing support center from the list to view or modify.
  3. Click the Greetings tab.
  4. Type the Support Center title and messages.
    The following table summarizes the options under Support Center > Greetings:
    Support Center Greetings OptionDescription
    Support Center TitleType the heading that the Support Center displays at the top of the Home page.
    Welcome MessageType the information that the Support Center displays above the Title and above the Support Center subsystem icons.
    Footnote MessageType the information that the Support Center displays below the subsystem icons.
    Collaborate MessageIf you enabled the Collaborate subsystem, type the sentence that the Support Center displays at the top of the Collaborate page.
    For details on the Collaborate subsystem, refer to Configure Support Center Properties.
  5. Click Save.
    To brand a support center with your organization's look and feel, refer to Add Private Labeling to a Support Center.

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