To filter the Group list:
You can sort the Group list in the desired order by applying sort parameters. You can sort by Group Name, Comment, Number of Agents, and Assigned OutPhone List by applying suitable parameters. You can sort the list in the ascending or descending order with just a click on the header bar. You have the option to sort by multiple fields using Configure Sort.
To sort by a single field:
Click the header bar of a field. The list sorts automatically in ascending or descending order based on the content of the field.
To sort by multiple fields:
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